Slack Admin Fundamentals
Configure workspaces, manage user provisioning, set up channels and permissions, and enable essential integrations for teams
Zendesk Admin Configuration
Configure ticket forms, views, automations, and reporting dashboards; set up help center articles and CSAT surveys
Tableau for Business Analysts
Advanced Tableau features for business analysts: LOD expressions, blending data sources, story points, and executive reporting
Electronic Health Records (EHR) Fundamentals
Navigate EHR systems, document patient encounters, manage orders, and understand interoperability standards for clinical staff
Telehealth Best Practices for Clinicians
Set up and conduct virtual visits, manage patient consent, ensure HIPAA-compliant platforms, and deliver quality remote care
AI Ethics & Safe Usage at Work
Understand privacy risks, data handling rules, hallucination awareness, and when NOT to use AI tools with sensitive company information. Required for responsible AI adoption. ROI: Reduced compliance risk, safer AI deployment across teams.
HubSpot Social Media Marketing Certification
🎓 HubSpot CertifiedBuild and execute a social media strategy — platform selection, content calendars, community management, paid social, and analytics across all major channels
HubSpot Sales Software Certification
🎓 HubSpot CertifiedGet certified in HubSpot Sales Hub — pipeline management, deal tracking, email sequences, meeting scheduling, and reporting for modern sales teams
HubSpot Digital Advertising Certification
🎓 HubSpot CertifiedRun profitable digital ad campaigns — Google Ads, Meta Ads, LinkedIn Ads, audience targeting, bid strategies, creative best practices, and attribution modeling
HubSpot Service Hub Software Certification
🎓 HubSpot CertifiedDeliver exceptional customer support with HubSpot Service Hub — tickets, knowledge base, live chat, customer feedback surveys, and SLA management
Statistics and Probability
Comprehensive statistics: descriptive stats, probability, sampling distributions, confidence intervals, and hypothesis testing
Excel Skills for Data Analytics and Visualization
PivotTables, VLOOKUP, data validation, charts, and advanced Excel analytics for business intelligence