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Showing 12 of 267 courses
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Microsoft Adoption
Article
A Day in the Life of a Store Associate with Copilot
This hands-on scenario guide walks retail store associates through six real-shift tasks that Microsoft Copilot Chat can handle in seconds: looking up product specifications for customers, retrieving store return policies, finding store locations and hours, generating personalized product recommendations, interpreting planogram display instructions, and drafting shift summary reports. Designed for frontline retail workers with no prior AI experience, it provides ready-to-use prompts for each task so associates can serve customers faster and spend less time searching for information manually. By the end of the scenario, associates have a practical prompt toolkit they can use on their next shift.
beginner
Retail
Microsoft Adoption
Article
Assist Store Associates with Microsoft Copilot
Retail store associates will learn how to use Microsoft Copilot Chat on the shop floor to serve customers more effectively without leaving conversations to search multiple systems. This scenario covers using Copilot to retrieve product specifications and features on the spot, locate products in the store by aisle and shelf, pull up the company return policy for any item, and generate product recommendations tailored to a customer's preferences. After completing this guide, store associates can answer customer questions faster and confidently suggest complementary products during service interactions.
beginner
Retail
YouTube
Video
Quality Management with ChatGPT
This beginner video helps Quality Control Inspectors in Manufacturing learn Quality Management with ChatGPT with a practical focus on understanding AI-assisted inspection, documentation, and quality workflows. Covers: ChatGPT for quality standards, inspection plans, non-conformance reports, root cause analysis, documentation management. By the end, learners will have a clearer understanding of how to use ChatGPT, Quality Management, Inspection to save time, improve quality, and complete common Quality Control Inspector tasks with more confidence.
beginner
Manufacturing
Microsoft Adoption
Article
Manufacturing Inspector Agent: AI-Powered Quality Control with Microsoft Copilot
This hands-on scenario guide shows quality assurance professionals how to build and deploy an AI inspector agent using Microsoft Copilot Studio. The agent ingests process logs, material usage data, and quality records, then applies standard operating procedures to automatically flag deviations and compliance gaps. Learners walk through setting up data monitoring, configuring compliance alerts, and generating inspection reports—skills that reduce manual inspection time and help QA specialists catch defects earlier in the production cycle.
intermediate
Manufacturing
YouTube
Video
How to Use Machine Learning for Predictive Maintenance
Learn the fundamentals of using machine learning for predictive maintenance in manufacturing. Covers how to detect equipment anomalies, motor vibration analysis, and practical ML workflows for maintenance technicians and operations staff.
beginner
Manufacturing
Microsoft Adoption
Article
Improve Factory Safety with Microsoft Copilot
This scenario guide walks EHS and safety professionals through deploying a Copilot Studio agent that helps prevent workplace incidents on the factory floor. Learners see how AI can guide workers through real-time incident reporting, automate safety inspection checklists, answer safety queries on the spot, and generate personalized training sessions—all without switching between systems. After working through the scenario, a safety specialist can adapt these Copilot workflows to their own site's safety protocols and compliance requirements.
intermediate
Manufacturing
YouTube
Video
How to use LLMs (ChatGPT and Claude) for Network Engineers
This intermediate video helps Network Engineers in Tech learn How to use LLMs (ChatGPT and Claude) for Network Engineers with a practical focus on applying ChatGPT, Claude, LLM to everyday work. Sep 2024 publication, direct LLM demo (ChatGPT and Claude) for Cisco config generation and network CLI automation. By the end, learners will have a clearer understanding of how to use ChatGPT, Claude, LLM to save time, improve quality, and complete common Network Engineer tasks with more confidence.
intermediate
Tech
YouTube
Video
How I use LLMs
This intermediate video helps ML Engineers in Tech learn How I use LLMs with a practical focus on understanding modern LLM workflows, tool use, and practical AI engineering patterns. By the end, learners will have a clearer understanding of how to use LLMs, AI Tools, ChatGPT to save time, improve quality, and complete common ML Engineer tasks with more confidence.
intermediate
Tech
YouTube
Video
ChatGPT Tutorial - Use ChatGPT for DevOps tasks to 10x Your Productivity
This intermediate video helps DevOps Engineers in Tech learn ChatGPT Tutorial - Use ChatGPT for DevOps tasks to 10x Your Productivity with a practical focus on applying ChatGPT, DevOps, Docker to everyday work. Covers: ChatGPT for DevOps, creating Dockerfiles, Kubernetes manifests, CI/CD pipelines, Jenkins to GitLab migration, IaC. By the end, learners will have a clearer understanding of how to use ChatGPT, DevOps, Docker to save time, improve quality, and complete common DevOps Engineer tasks with more confidence.
intermediate
Tech
Coursera
Course
DevOps and AI on AWS: Upgrading Apps with Generative AI
Learn how to modernize applications with AWS AI services. This course teaches prompt engineering, Amazon Bedrock integration, and GenAI-powered app upgrades for DevOps workflows.
beginner
Tech
Coursera
Course
Automating Cybersecurity Operations with AI
Combine AI with security operations to automate threat detection and incident response. Learn how ChatGPT and machine learning enhance SOC efficiency and security automation.
intermediate
Tech
YouTube
Video
AI in Documentation: OT CEU Course with Dennis Morrison
This intermediate video helps Occupational Therapists in Healthcare learn AI in Documentation: OT CEU Course with Dennis Morrison with a practical focus on supporting documentation, patient education, and clinical reasoning workflows. Documentation burden is well-documented as a major OT time sink; this video directly addresses it with practical AI/ChatGPT workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Clinical Documentation, AI for OT to save time, improve quality, and complete common Occupational Therapist tasks with more confidence.
intermediate
Healthcare