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Showing 12 of 254 courses
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Coursera
Course
Generative AI Essentials for Finance and Accounting
This beginner course helps Billing Specialists in Healthcare learn Generative AI Essentials for Finance and Accounting with a practical focus on applying Generative AI, Finance, Medical Billing to everyday work. Practical and non-technical enough for billing staff without an accounting background. By the end, learners will have a clearer understanding of how to use Generative AI, Finance, Medical Billing to save time, improve quality, and complete common Billing Specialist tasks with more confidence.
beginner
Healthcare
Microsoft Adoption
Article
A Day in the Life of a HR Manager with Microsoft Copilot
Follow an HR manager through a realistic workday and learn how to use Microsoft Copilot to complete common HR tasks faster. The scenario covers drafting job descriptions in Word using Agent Mode, reviewing job applications in Outlook, scheduling interviews with AI-drafted emails, submitting vacation requests via a Copilot agent, and generating custom interview questions from a candidate's resume. Retail HR managers who handle hiring, onboarding, and scheduling will find every workflow directly applicable to their day-to-day role.
beginner
Retail
YouTube
Video
How Are You Getting Value Out Of ChatGPT As A Financial Advisor? - Kitces & Carl Ep 156
This beginner video helps Financial Planners in Finance learn How Are You Getting Value Out Of ChatGPT As A Financial Advisor? - Kitces & Carl Ep 156 with a practical focus on applying ChatGPT, Financial Planning, Financial Advisor to everyday work. Conversation format between two CFP practitioners - practitioner discussion of real use cases rather than a tutorial. By the end, learners will have a clearer understanding of how to use ChatGPT, Financial Planning, Financial Advisor to save time, improve quality, and complete common Financial Planner tasks with more confidence.
beginner
Finance
Microsoft Learn
Course
Empower your workforce with Microsoft 365 Copilot: Customer Service use case
This Microsoft Learn module shows customer service managers how to use Microsoft 365 Copilot to design better support workflows and get more out of every client interaction. You will map an ideal customer support journey using Copilot in Whiteboard, prepare for client support meetings with Copilot in Teams, and build reusable call summary templates in OneNote to speed up post-call documentation. A second exercise walks you through using Copilot's Analyst agent to analyze customer support data, identify recurring issues, and generate insights that help reduce repeat contacts. Practical and beginner-friendly, this module helps retail customer service leaders reduce admin time and coach their teams with data-backed guidance.
beginner
Retail
YouTube
Video
ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1)
This intermediate video helps Inventory Managers in Retail learn ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1) with a practical focus on applying ChatGPT, Inventory Management, Google Sheets to everyday work. Description includes Google Sheets template, Apps Script code, and Google Drive folder links for viewer download. By the end, learners will have a clearer understanding of how to use ChatGPT, Inventory Management, Google Sheets to save time, improve quality, and complete common Inventory Manager tasks with more confidence.
intermediate
Retail
OpenAI Academy
Course
AI Foundations
Built by OpenAI's model, product, and safety teams, this 70-minute self-paced course teaches you how AI tools like ChatGPT actually work and how to use them well in your everyday job. You'll practice writing clear prompts, giving useful context, reviewing AI outputs before you act on them, and applying AI responsibly — working from a real task you already perform in your role. You'll finish with stronger prompting habits, a practical understanding of AI's capabilities and limitations, and a concrete improvement to a real piece of your own work. A free ChatGPT account is all you need to complete the exercises.
beginner
E-commerce
Anthropic
Course
AI Fluency: Framework and Foundations
Developed by Anthropic with professors from Ringling College and University College Cork, this course teaches the 4D Framework for productive human-AI collaboration: Delegation (deciding what to hand off to AI), Description (crafting effective prompts), Discernment (evaluating AI outputs critically), and Diligence (using AI ethically and safely). Two major sections cover AI fundamentals and hands-on practical skills across creative, business, and analytical tasks. Financial analysts can directly apply the Discernment and Diligence modules to evaluating AI-generated reports, flagging hallucinated data, and understanding where AI adds risk in regulated workflows. No prior AI experience required.
beginner
Finance
YouTube
Video
AI for Auditors: ChatGPT and Working with PDFs in 2025
This beginner video helps Compliance Officers in Finance learn AI for Auditors: ChatGPT and Working with PDFs in 2025 with a practical focus on applying ChatGPT, Audit, PDF Analysis to everyday work. Title: 'AI for auditors - ChatGPT and working with PDFs in 2025'. By the end, learners will have a clearer understanding of how to use ChatGPT, Audit, PDF Analysis to save time, improve quality, and complete common Compliance Officer tasks with more confidence.
beginner
Finance
Microsoft + Coursera
Course
AI-powered Customer Intelligence with Microsoft Copilot
Learn to use Microsoft Copilot to extract customer insights from sales and marketing data. This 3–6-month course teaches prompt engineering, customer analysis, CRM workflows, and personalized marketing strategies—essential skills for e-commerce leaders managing customer relationships and sales operations.
beginner
E-commerce
YouTube
Video
ChatGPT and AI for the Safety Professional - Friend or Foe
This beginner video helps Safety Managers in Manufacturing learn ChatGPT and AI for the Safety Professional - Friend or Foe with a practical focus on applying ChatGPT, Safety Policies, Risk Assessment to everyday work. Format is a panel discussion (multiple EHS practitioners). By the end, learners will have a clearer understanding of how to use ChatGPT, Safety Policies, Risk Assessment to save time, improve quality, and complete common Safety Manager tasks with more confidence.
beginner
Manufacturing
Microsoft Learn
Course
Get started with Store operations in Microsoft for Retail
Learn store operations fundamentals using Microsoft Cloud for Retail and Dynamics 365 Commerce. Covers inventory management, merchandising strategies, workforce optimization, and key retail operational concepts for SMB store managers and operations coordinators.
beginner
Retail
Coursera
Course
Inventory Management: Analyze, Optimize & Control
Master inventory analysis and optimization techniques including EOQ (Economic Order Quantity), ABC analysis, and inventory valuation methods. Perfect for retail analysts and operations professionals who need to identify optimization opportunities and control costs across inventory portfolios.
intermediate
Retail