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Showing 12 of 160 courses
Microsoft Adoption
Article
Identify New Product and Supplier Options with Microsoft Copilot
This step-by-step guide shows retail merchandising managers how to use Microsoft 365 Copilot Chat to research and evaluate suppliers faster across five workflow stages: rating potential suppliers against key criteria in a comparative table, assessing supplier financial viability and certifications, analyzing customer satisfaction data and online sentiment, verifying product compliance with relevant standards, and drafting vendor communications and internal approval requests. Each stage includes ready-to-use Copilot prompts — for example, 'Create a table rating potential suppliers for [product/category]' — and connects to Microsoft's Prompt Gallery for additional merchandising templates.
beginner
Retail
Microsoft Adoption
Article
Return Fraud Detection Agent: AI-Powered Loss Prevention with Microsoft Copilot
This scenario guide teaches loss prevention specialists how to deploy a Microsoft Copilot Studio agent that automatically identifies suspicious return activity before it becomes a significant revenue loss. Learners discover how to integrate point-of-sale and e-commerce transaction data, configure the agent to detect irregular return frequencies and volumes, cross-reference patterns against customer history, and set up automated fraud alerts and reports. The scenario provides a practical framework for shifting from manual exception reviews to proactive, AI-assisted fraud prevention.
intermediate
Retail
Coursera
Course
GenAI in Social Media Marketing
This beginner course helps Social Media Managers in E-commerce learn GenAI in Social Media Marketing with a practical focus on applying ChatGPT, Generative AI, Social Media Content to everyday work. Short, practical course on applying GenAI in social media workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Generative AI, Social Media Content to save time, improve quality, and complete common Social Media Manager tasks with more confidence.
beginner
E-commerce
Coursera
Course
AI SEO: Mastering Generative Engine Optimization (GEO)
This intermediate course helps SEO Specialists in E-commerce learn AI SEO: Mastering Generative Engine Optimization (GEO) with a practical focus on optimizing product and category content for search and AI-assisted discovery. Title confirmed: 'AI SEO: Mastering Generative Engine Optimization (GEO)'. By the end, learners will have a clearer understanding of how to use AI SEO, Generative Engine Optimization, ChatGPT to save time, improve quality, and complete common SEO Specialist tasks with more confidence.
intermediate
E-commerce
Coursera
Course
AI for Product Discovery and Strategy
This beginner course helps Product Managers in E-commerce learn AI for Product Discovery and Strategy with a practical focus on prioritizing ideas, drafting requirements, and turning customer insight into product decisions. Content well-matched to e-commerce PM role. By the end, learners will have a clearer understanding of how to use AI, Product Strategy, Market Research to save time, improve quality, and complete common Product Manager tasks with more confidence.
beginner
E-commerce
Microsoft Learn
Course
Empower your workforce with Microsoft 365 Copilot: Finance Use Case
This hands-on Microsoft Learn module walks finance professionals through real Copilot workflows: analyzing COGS and modeling What-If scenarios in Excel, summarizing meeting notes in Teams, evaluating vendor contracts and acquisition opportunities in Copilot Chat, creating executive PowerPoint presentations, and drafting feedback emails in Outlook. After completing the 13-unit module, you can apply these Copilot skills directly to financial planning, scenario modeling, and stakeholder reporting in your daily FP&A role.
beginner
Finance
YouTube
Video
How To Write Winning Ads Using ChatGPT in 2024 (Facebook & Google Ads)
This beginner video helps PPC Specialists in E-commerce learn How To Write Winning Ads Using ChatGPT in 2024 (Facebook & Google Ads) with a practical focus on drafting ad copy, testing campaign angles, and improving paid media workflows. Teaches ChatGPT prompt techniques for writing high-converting Facebook and Google Ads - core PPC specialist workflow. By the end, learners will have a clearer understanding of how to use ChatGPT, Google Ads, Facebook Ads to save time, improve quality, and complete common PPC Specialist tasks with more confidence.
beginner
E-commerce
YouTube
Video
How to Use ChatGPT to Build a Supply Chain Inventory Optimizer (Excel + Power Query)
This intermediate video helps Production Planners in Manufacturing learn How to Use ChatGPT to Build a Supply Chain Inventory Optimizer (Excel + Power Query) with a practical focus on improving scheduling, capacity planning, and production coordination with AI support. 35+ min, interview/tutorial format. By the end, learners will have a clearer understanding of how to use ChatGPT, Supply Chain, Inventory Optimization to save time, improve quality, and complete common Production Planner tasks with more confidence.
intermediate
Manufacturing
YouTube
Video
How I Use AI To Make Email Marketing EASY!
This beginner video helps Email Marketing Specialists in E-commerce learn How I Use AI To Make Email Marketing EASY! with a practical focus on applying AI Email Marketing, Klaviyo, Email Automation to everyday work. Strong e-commerce relevance with practical chapter structure. By the end, learners will have a clearer understanding of how to use AI Email Marketing, Klaviyo, Email Automation to save time, improve quality, and complete common Email Marketing Specialist tasks with more confidence.
beginner
E-commerce
YouTube
Video
AI and Perio - Own the Change and Become Empowered
This intermediate video helps Dental Hygienists in Healthcare learn AI and Perio - Own the Change and Become Empowered with a practical focus on applying AI in Dentistry, Periodontics, Dental Hygiene to everyday work. Content focuses on AI applications in periodontal assessment and how dental hygienists can adapt their clinical workflow. By the end, learners will have a clearer understanding of how to use AI in Dentistry, Periodontics, Dental Hygiene to save time, improve quality, and complete common Dental Hygienist tasks with more confidence.
intermediate
Healthcare
YouTube
Video
Practical Uses of Artificial Intelligence in Medical Laboratories and Healthcare
This intermediate video helps Clinical Lab Technicians in Healthcare learn Practical Uses of Artificial Intelligence in Medical Laboratories and Healthcare with a practical focus on understanding AI opportunities in lab workflows, data interpretation, and operational quality. Conference/lecture format covering practical AI applications specifically in medical laboratories - directly relevant to clinical lab technician workflows including AI-assisted test interpretation, protocol automation, and workflow optimization. By the end, learners will have a clearer understanding of how to use AI in Healthcare, Medical Laboratories, Lab Workflows to save time, improve quality, and complete common Clinical Lab Technician tasks with more confidence.
intermediate
Healthcare
YouTube
Video
How ChatGPT Can Be Used in Quality Management System (QMS) — RCCA with Process Owner vs ChatGPT
This intermediate video helps Quality Managers in Manufacturing learn How ChatGPT Can Be Used in Quality Management System (QMS) — RCCA with Process Owner vs ChatGPT with a practical focus on applying ChatGPT, Quality Management, QMS to everyday work. Directly compares ChatGPT vs traditional process owner approach to Root Cause Corrective Action (RCCA) in a QMS context - exactly the kind of Quality Manager workflow OpenSkills AI targets. By the end, learners will have a clearer understanding of how to use ChatGPT, Quality Management, QMS to save time, improve quality, and complete common Quality Manager tasks with more confidence.
intermediate
Manufacturing