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Showing 12 of 254 courses
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Anthropic
Course
AI Fluency for Small Businesses
Built by Anthropic and PayPal alongside two real small businesses — a Brooklyn butcher shop and an automotive parts rebuilder — this course shows how to put AI to practical use in operations, customer interactions, and back-office tasks. You'll apply the 4D Framework (Delegation, Description, Discernment, Diligence) to the kinds of tasks floor supervisors and operations staff face daily: researching suppliers, handling customer data responsibly, streamlining repetitive workflows, and writing a short honest AI use policy for your team. Four sections build toward a repeatable AI-augmented process your whole business can follow. No technical background needed; you'll need access to any AI chatbot to try the exercises.
beginner
Manufacturing
YouTube
Video
Master Data Analysis with ChatGPT (in just 12 minutes)
This beginner video helps Data Scientists in Tech learn Master Data Analysis with ChatGPT (in just 12 minutes) with a practical focus on applying ChatGPT, Data Analysis, DIG Framework to everyday work. Teaches the DIG (Describe-Introspect-Goals) framework for data analysis with ChatGPT - a concrete, repeatable method directly applicable to Data Scientist daily work. By the end, learners will have a clearer understanding of how to use ChatGPT, Data Analysis, DIG Framework to save time, improve quality, and complete common Data Scientist tasks with more confidence.
beginner
Tech
Anthropic
Course
Claude 101: Using Claude for Everyday Work Tasks
Anthropic's official beginner course introduces healthcare administrative staff and medical office managers to Claude, covering its core features through practical workplace exercises. You will learn how to have your first productive AI conversation, write effective prompts to get better outputs, organize administrative work using Projects, generate patient communication drafts and scheduling documents with Artifacts, connect Claude to external tools, and use Research mode for in-depth information retrieval. The course concludes with role-specific use cases showing how office professionals can apply Claude to reduce documentation time and improve day-to-day administrative efficiency.
beginner
Healthcare
YouTube
Video
How I use (and don't use) AI to design better in 2026
This beginner video helps UX Designers in Tech learn How I use (and don't use) AI to design better in 2026 with a practical focus on researching user needs, generating design ideas, and improving design workflows. Video 2 2u6bH17NIQk is public, embeddable, 21m33s () - matches 21min claim. By the end, learners will have a clearer understanding of how to use AI Design Workflow, Figma, UX Tools to save time, improve quality, and complete common UX Designer tasks with more confidence.
beginner
Tech
Coursera
Course
Inventory Management
Master inventory management strategies for uncertain retail environments using data science and Microsoft Excel. Learn to calculate safety stock, optimize reorder points, and manage demand variability—essential skills for operations managers and inventory analysts balancing costs and customer satisfaction.
beginner
Retail
YouTube
Video
What You Need to Know about AI, Automation & Retail Trends in 2025
This intermediate video helps Merchandising Managers in Retail learn What You Need to Know about AI, Automation & Retail Trends in 2025 with a practical focus on applying AI in Retail, Retail Automation, Retail Trends to everyday work. Part of 'Webinars/Panels' series (56 episodes). By the end, learners will have a clearer understanding of how to use AI in Retail, Retail Automation, Retail Trends to save time, improve quality, and complete common Merchandising Manager tasks with more confidence.
intermediate
Retail
Microsoft Adoption
Article
Creating Retail Promotional Materials with Microsoft Copilot
This practical guide shows retail marketing coordinators how to use Microsoft 365 Copilot Chat to create and publish promotional content from start to finish: identifying SEO keywords for seasonal and product campaigns, generating sale flyers and blog posts from product briefs, proofreading marketing copy against specific grammar and brand rules, writing social media headlines and snippets, and repurposing long-form content into LinkedIn or Instagram posts. Sample prompts include 'Identify 10 SEO keywords for a blog post to attract people ages 20–30' and 'Create a flyer for an upcoming Winter sale featuring the following brands and items' — making each content task a one-step Copilot conversation.
beginner
Retail
YouTube
Video
Using AI and ChatGPT for Mental Health Progress Notes
This beginner video helps Care Coordinators in Healthcare learn Using AI and ChatGPT for Mental Health Progress Notes with a practical focus on preparing care documentation, patient communications, and follow-up materials. AI-assisted progress note writing is core care coordinator workflow. By the end, learners will have a clearer understanding of how to use ChatGPT, Clinical Documentation, Progress Notes to save time, improve quality, and complete common Care Coordinator tasks with more confidence.
beginner
Healthcare
Microsoft Adoption
Article
Track Marketing Campaign Performance with Microsoft Copilot
Retail marketing coordinators will learn how to use Microsoft 365 Copilot tools to plan, execute, and measure marketing campaigns more efficiently. This scenario covers using Copilot in Teams to organize planning sessions and set campaign goals, drafting social media posts and email campaigns with Copilot Chat, analyzing performance data with Copilot in Excel to identify what is working and what needs adjustment, scheduling social media publishing with Copilot in Planner, and reviewing campaign results with AI-generated summaries. After this guide, marketing coordinators can manage campaigns with greater data discipline and less manual coordination effort.
intermediate
Retail
Coursera
Course
AI in Supply Chain Forecasting and Risk Management
Learn how AI transforms supply chain operations through demand forecasting, inventory optimization, and risk management. This beginner-friendly course teaches practical methods for using AI to predict customer demand, automate supply processes, and identify supply chain risks—essential skills for retail store and operations managers managing inventory and fulfillment.
beginner
Retail
Coursera
Course
GenAI for Supply Chain Optimization
This course shows inventory and supply chain teams how generative AI can improve demand forecasting, inventory control, and logistics planning. Retail inventory managers will see practical ways to use AI for smarter stock decisions, better replenishment timing, and more consistent operations across the supply chain.
beginner
Retail
Microsoft Learn
Course
Empower your workforce with Microsoft 365 Copilot: HR Use Case
This hands-on Microsoft Learn module teaches HR managers how to use Microsoft 365 Copilot across their core responsibilities: generating manager performance metrics and summary reports in Excel, communicating findings to leadership in Outlook, facilitating collaborative development planning in Loop, building an HR self-service agent with Copilot Studio, and gathering relocation insights using Copilot's Researcher agent. The 13-unit module requires no prior AI experience and gives you practical Copilot skills you can apply immediately in your HR role.
beginner
Retail