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Showing 12 of 254 courses
Comparing platforms instead of courses? Read our affordable LMS guide for SMBs before you pick a system for your team.
Coursera
Course
AI for Customer care
Master generative AI workflows and prompt engineering for customer care operations. Learn how to design AI-assisted engagement strategies, implement intelligent routing, and use prompt patterns to improve customer response quality. Perfect for marketing coordinators, customer success managers, and operations roles seeking to integrate AI into their customer-facing processes.
beginner
E-commerce
Coursera
Course
Generative AI: Supercharge Your Product Management Career
This intermediate course helps Product Managers in E-commerce learn Generative AI: Supercharge Your Product Management Career with a practical focus on prioritizing ideas, drafting requirements, and turning customer insight into product decisions. Directly tailored for product managers. By the end, learners will have a clearer understanding of how to use Generative AI, Product Management, PRD Writing to save time, improve quality, and complete common Product Manager tasks with more confidence.
intermediate
E-commerce
Coursera
Course
Content Creation with Generative AI
This intermediate course helps Product Managers in E-commerce learn Content Creation with Generative AI with a practical focus on prioritizing ideas, drafting requirements, and turning customer insight into product decisions. This course teaches AI-assisted writing and content iteration directly applicable to product page optimization, bulk description generation, and improving SEO metadata across a large product catalog. By the end, learners will have a clearer understanding of how to use Generative AI, Content Creation, Product Descriptions to save time, improve quality, and complete common Product Manager tasks with more confidence.
intermediate
E-commerce
edX
Course
AI for Teachers
Developed by the University of British Columbia, this course prepares K-12 teachers to understand and work with AI systems in education. Learn through hands-on activities how AI is transforming teaching and how to leverage it responsibly in your classroom.
intermediate
Education
edX
Course
HP AI Teacher Academy 2.0
HP's 2026-updated academy equips educators with practical skills to evaluate and use generative AI systems responsibly. Learn frameworks for assessing AI tools, understanding their capabilities and limitations, and making informed decisions about AI use in education.
beginner
Education
Coursera
Course
Anti-Money Laundering (AML) Fundamentals: Compliance for Financial Services
Learn the fundamentals of Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance essential for financial services professionals. This course covers AML regulations, KYC procedures, suspicious activity reporting, and compliance frameworks critical for SMB financial institutions managing compliance risk.
intermediate
Finance
OpenAI Academy
Article
ChatGPT for Financial Services
Learn how financial services professionals use ChatGPT to speed up research, reporting, client communication, and data analysis. The resource covers practical use cases and prompt templates for roles across banking, investment analysis, insurance, and financial planning, so you can start applying AI to everyday finance tasks like summarizing reports, drafting client updates, modeling scenarios, and analyzing market data.
beginner
Finance
YouTube
Video
HIPAA 101: Your Essential Compliance Training for Healthcare
Essential HIPAA compliance training for all healthcare staff covering privacy rules, security standards, patient rights, breach notification, and compliance obligations. Includes practical guidance on implementing HIPAA-compliant workflows in healthcare organizations with AI and digital tools integration.
beginner
Healthcare
YouTube
Video
ChatGPT and AI for Social Workers - Agents of Change Continuing Education
This beginner video helps Social Workers in Healthcare learn ChatGPT and AI for Social Workers - Agents of Change Continuing Education with a practical focus on applying ChatGPT, Documentation, Case Notes to everyday work. Covers ChatGPT use in social work documentation, case notes, ethics, and practice. By the end, learners will have a clearer understanding of how to use ChatGPT, Documentation, Case Notes to save time, improve quality, and complete common Social Worker tasks with more confidence.
beginner
Healthcare
Microsoft Learn
Course
AI for Educators (Training Path)
A comprehensive learning path covering AI fundamentals for educators. Understand LLM history, how large language models work, prompt engineering, and practical classroom applications of AI technology to enhance teaching effectiveness.
intermediate
Education
Microsoft Learn
Course
Use Copilot in Microsoft Word
This beginner course helps Floor Supervisors in Manufacturing learn Use Copilot in Microsoft Word with a practical focus on drafting shift handovers, SOPs, safety notes, and team communication. Copilot in Word for document drafting. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Word, SOP Writing to save time, improve quality, and complete common Floor Supervisor tasks with more confidence.
beginner
Manufacturing
Microsoft Adoption
Article
Supplier Quality Optimization with Microsoft Copilot
This scenario guide shows quality and continuous improvement professionals how to use Microsoft 365 Copilot tools to assess supplier performance, surface quality risks, and drive data-backed improvement decisions. Learners work through a structured workflow using Copilot Chat to analyze purchase orders and inspection reports, Copilot in Excel and Power BI to visualize defect rates and compliance metrics, and Copilot in Word and Outlook to document findings and communicate with suppliers. After completing the scenario, a Lean Six Sigma specialist can apply these AI-assisted data analysis skills to accelerate root cause analysis and supplier improvement cycles.
intermediate
Manufacturing