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Showing 12 of 254 courses
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YouTube
Video
How to Use ChatGPT to Build a Supply Chain Inventory Optimizer (Excel + Power Query)
This intermediate video helps Production Planners in Manufacturing learn How to Use ChatGPT to Build a Supply Chain Inventory Optimizer (Excel + Power Query) with a practical focus on improving scheduling, capacity planning, and production coordination with AI support. 35+ min, interview/tutorial format. By the end, learners will have a clearer understanding of how to use ChatGPT, Supply Chain, Inventory Optimization to save time, improve quality, and complete common Production Planner tasks with more confidence.
intermediate
Manufacturing
Microsoft Adoption
Article
Production Planning with Microsoft Copilot
This scenario guide shows production schedulers and planners how to turn sales forecasts into actionable production schedules using Microsoft Copilot. Learners follow a five-step workflow: summarizing incoming sales forecasts, adjusting projections based on team feedback, planning inventory with supplier input, scheduling production runs, and finalizing plans with operations teams—all using Copilot Chat and Microsoft 365 tools. Working through the scenario builds practical skills for reducing schedule delays and keeping manufacturing output aligned with demand.
intermediate
Manufacturing
YouTube
Video
Agentic AI for Manufacturing: Real-Time Quality Control & Autonomous Operations
This intermediate video helps Maintenance Technicians in Manufacturing learn Agentic AI for Manufacturing: Real-Time Quality Control & Autonomous Operations with a practical focus on applying AI, ChatGPT, Maintenance to everyday work. Content covers: How Agentic AI transforms manufacturing quality control from reactive troubleshooting to proactive, AI-driven autonomous maintenance, predictive maintenance strategies, and real-time quality optimization. By the end, learners will have a clearer understanding of how to use AI, ChatGPT, Maintenance to save time, improve quality, and complete common Maintenance Technician tasks with more confidence.
intermediate
Manufacturing
Microsoft Adoption
Article
Recall Management with Microsoft Copilot for Quality Teams
Quality engineers and quality assurance managers in manufacturing will learn how to use Microsoft 365 Copilot to manage product recalls efficiently from detection through resolution. The scenario covers using Copilot Chat to review regulatory documents and identify next steps when a quality issue is detected, using Copilot in Excel to extrapolate risk categories from customer purchase data, drafting recall notifications and stakeholder communications with Copilot in Outlook, and coordinating recall logistics across legal and transportation teams. After this guide, quality professionals can respond to recalls faster and with less manual effort.
intermediate
Manufacturing
YouTube
Video
How ChatGPT Can Be Used in Quality Management System (QMS) — RCCA with Process Owner vs ChatGPT
This intermediate video helps Quality Managers in Manufacturing learn How ChatGPT Can Be Used in Quality Management System (QMS) — RCCA with Process Owner vs ChatGPT with a practical focus on applying ChatGPT, Quality Management, QMS to everyday work. Directly compares ChatGPT vs traditional process owner approach to Root Cause Corrective Action (RCCA) in a QMS context - exactly the kind of Quality Manager workflow OpenSkills AI targets. By the end, learners will have a clearer understanding of how to use ChatGPT, Quality Management, QMS to save time, improve quality, and complete common Quality Manager tasks with more confidence.
intermediate
Manufacturing
Coursera
Course
Digital Technology in Manufacturing
Explore digital transformation in manufacturing through automation, IoT, and AI. Learn product lifecycle management, embedded systems, control systems, and robotic process automation to modernize manufacturing operations and supply chains.
intermediate
Manufacturing
YouTube
Video
Predictive Maintenance Explained
Understand predictive maintenance fundamentals and how AI revolutionizes equipment reliability. Covers reactive vs. preventive vs. predictive maintenance strategies, AI's role in condition monitoring, and practical applications for manufacturing operations.
beginner
Manufacturing
Coursera
Course
GenAI in Social Media Marketing
This beginner course helps Social Media Managers in E-commerce learn GenAI in Social Media Marketing with a practical focus on applying ChatGPT, Generative AI, Social Media Content to everyday work. Short, practical course on applying GenAI in social media workflows. By the end, learners will have a clearer understanding of how to use ChatGPT, Generative AI, Social Media Content to save time, improve quality, and complete common Social Media Manager tasks with more confidence.
beginner
E-commerce
Coursera
Course
ChatGPT for Project Management - Leveraging AI for Success
Master AI-powered project management with ChatGPT. Learn to use LLMs for project planning, timeline creation, risk analysis, and team coordination. This 3-course specialization from Vanderbilt teaches prompt engineering techniques to streamline planning, execution, and team collaboration using generative AI.
beginner
General
YouTube
Video
ChatGPT Just Replaced Financial Analysts
This intermediate video helps Finance Managers in Finance learn ChatGPT Just Replaced Financial Analysts with a practical focus on applying ChatGPT, Agent Mode, Scenario Analysis to everyday work. Focuses on Agent Mode capabilities - advanced but accessible. By the end, learners will have a clearer understanding of how to use ChatGPT, Agent Mode, Scenario Analysis to save time, improve quality, and complete common Finance Manager tasks with more confidence.
intermediate
Finance
Coursera
Course
Microsoft Customer Service (with AI)
Learn to deliver AI-powered customer service using Microsoft Dynamics 365 and Power BI. Master complaint resolution, customer engagement strategies, and how to use AI tools to improve response times and customer satisfaction. Ideal for customer support specialists and service operations coordinators looking to leverage AI in their daily work.
beginner
Retail
Coursera
Course
Mastering Generative AI for Customer Service Excellence
Harness generative AI tools like ChatGPT to transform customer service operations. Learn prompt engineering, AI workflow automation, email automation, and how to use AI for customer analysis and inquiry handling. Practical modules on ChatGPT implementation for service teams looking to improve response times and personalization.
beginner
Retail