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Showing 12 of 254 courses
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Microsoft Adoption
Article
Assist Store Associates with Microsoft Copilot
Retail store associates will learn how to use Microsoft Copilot Chat on the shop floor to serve customers more effectively without leaving conversations to search multiple systems. This scenario covers using Copilot to retrieve product specifications and features on the spot, locate products in the store by aisle and shelf, pull up the company return policy for any item, and generate product recommendations tailored to a customer's preferences. After completing this guide, store associates can answer customer questions faster and confidently suggest complementary products during service interactions.
beginner
Retail
Stewart Gauld
Youtube
Ultimate Canva AI Tutorial (Everything You Can Do!) Over 15 AI Tools
This beginner youtube helps Marketing Coordinators in retail learn Ultimate Canva AI Tutorial (Everything You Can Do!) Over 15 AI Tools with a practical focus on applying canva_ai, ai_design_tools, marketing_content_creation to everyday work. Content framing is practical for beginners creating marketing assets (social media, newsletters, posters) - directly applicable to retail marketing coordinators using Canva daily. By the end, learners will have a clearer understanding of how to use canva_ai, ai_design_tools, marketing_content_creation to save time, improve quality, and complete common Marketing Coordinator tasks with more confidence.
beginner
Retail
YouTube
Video
ChatGPT Foundations for Teachers - Full Course
A comprehensive 75-minute video walkthrough of ChatGPT for teachers, covering the same foundations as the Coursera course. Learn ChatGPT basics, lesson planning strategies, rubric creation, and effective student communication techniques.
beginner
Education
Microsoft Adoption
Article
Inventory Replenishment Planning Agent for Retail Managers
Retail inventory managers will learn how to build and deploy a Copilot Studio AI agent that automates stock replenishment from demand forecasting through order generation. The scenario covers how an agent ingests logistics data from ERP and email systems, uses machine learning to forecast demand at the store and product level adjusted for upcoming campaigns, applies inventory optimization models to eliminate overstock and stockouts, flags slow-moving items for markdowns, generates replenishment orders for manager approval, and pushes confirmed orders directly to the ERP. After this guide, inventory managers can see how AI dramatically reduces the manual effort behind replenishment cycles.
intermediate
Retail
Coursera
Course
ChatGPT Foundations for Teachers
Learn to use ChatGPT for lesson planning, creating rubrics, and communicating with students. This OpenAI course covers practical applications of ChatGPT in K-12 classrooms, from drafting lesson materials to personalizing student feedback.
beginner
Education
Microsoft Adoption
Article
Maximize Store Performance with Microsoft Copilot
This scenario guide shows district managers and retail operations leaders how to use Microsoft Copilot to identify underperforming stores, understand root causes, and share winning practices across their portfolio. Learners work through a workflow using Copilot Studio to access and compare store operations data, Copilot Chat to summarize manager feedback, and Copilot in Outlook to draft targeted communications—turning raw store metrics into concrete action plans they can implement across multiple locations.
intermediate
Retail
Microsoft Adoption
Article
Improve Merchandising Decisions with Microsoft Copilot
This scenario guide shows retail buyers and merchandising managers how to use Microsoft 365 Copilot tools to make sharper product selection and inventory decisions. Learners work through a practical workflow using Copilot Chat for market research, an Analyst agent to reason across multiple sales data sources, Power BI to visualize trends, and Copilot Studio to access organizational databases—then apply those insights to contract negotiation and pricing analysis. The scenario builds the AI skills buyers need to curate more profitable assortments and respond faster to shifting consumer trends.
intermediate
Retail
YouTube
Video
Quality Management with ChatGPT
This beginner video helps Quality Control Inspectors in Manufacturing learn Quality Management with ChatGPT with a practical focus on understanding AI-assisted inspection, documentation, and quality workflows. Covers: ChatGPT for quality standards, inspection plans, non-conformance reports, root cause analysis, documentation management. By the end, learners will have a clearer understanding of how to use ChatGPT, Quality Management, Inspection to save time, improve quality, and complete common Quality Control Inspector tasks with more confidence.
beginner
Manufacturing
Microsoft Adoption
Article
Manufacturing Inspector Agent: AI-Powered Quality Control with Microsoft Copilot
This hands-on scenario guide shows quality assurance professionals how to build and deploy an AI inspector agent using Microsoft Copilot Studio. The agent ingests process logs, material usage data, and quality records, then applies standard operating procedures to automatically flag deviations and compliance gaps. Learners walk through setting up data monitoring, configuring compliance alerts, and generating inspection reports—skills that reduce manual inspection time and help QA specialists catch defects earlier in the production cycle.
intermediate
Manufacturing
Microsoft Adoption
Article
Identify New Suppliers Using Microsoft Copilot Chat
Procurement and purchasing managers in manufacturing will learn how to use Microsoft Copilot Chat to accelerate supplier research and sourcing decisions. This scenario guide shows how to prompt Copilot to find new potential suppliers against a set of criteria presented in a comparison table, assess financial viability from supplier annual reports, analyze online customer sentiment and reviews for shortlisted suppliers, verify certifications and product specifications, and draft RFx documents. After completing this guide, procurement teams can cut weeks of manual research into hours and make more confident sourcing decisions.
beginner
Manufacturing
YouTube
Video
Create Project Charter With ChatGPT: Lean Six Sigma With AI Tools (PART 1)
This intermediate video helps Process Engineers in Manufacturing learn Create Project Charter With ChatGPT: Lean Six Sigma With AI Tools (PART 1) with a practical focus on applying ChatGPT, Lean Six Sigma, DMAIC to everyday work. 'PART 1' signals a dedicated series, indicating the creator produces sustained practical content rather than a one-off. By the end, learners will have a clearer understanding of how to use ChatGPT, Lean Six Sigma, DMAIC to save time, improve quality, and complete common Process Engineer tasks with more confidence.
intermediate
Manufacturing
Microsoft Adoption
Article
Simplify Tasks for Plant Employees with Microsoft Copilot
Frontline factory and warehouse workers will learn how to use Microsoft Copilot Chat to handle routine daily tasks faster and with less effort. This scenario guide covers drafting shift summary reports from brief notes, simplifying confusing procedure documentation, finding maintenance information from equipment manuals, writing clear incident reports, and composing emails on sensitive topics. After completing this guide, plant employees can use Copilot Chat to cut the time spent on paperwork and reporting, keeping focus on production.
beginner
Manufacturing