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Showing 12 of 254 courses
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Coursera
Course
GenAI for Customer Support
This beginner course helps Sales Associates in Retail learn GenAI for Customer Support with a practical focus on preparing customer conversations, answering product questions, and improving follow-up communication. This course teaches AI-assisted customer interaction patterns directly applicable to in-store and chat-based retail support scenarios. By the end, learners will have a clearer understanding of how to use Generative AI, Customer Support, Returns to save time, improve quality, and complete common Sales Associate tasks with more confidence.
beginner
Retail
Microsoft Learn
Course
Discover AI for Leaders in Retail
This beginner course helps Visual Merchandisers in Retail learn Discover AI for Leaders in Retail with a practical focus on applying Microsoft Copilot, Retail AI, Merchandising to everyday work. Merchandising/display AI use cases are present but not the focus. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Retail AI, Merchandising to save time, improve quality, and complete common Visual Merchandiser tasks with more confidence.
beginner
Retail
YouTube
Video
How to Use ChatGPT as a Business Analyst | AI and Business Analysis
This beginner video helps Business Analysts in Tech learn How to Use ChatGPT as a Business Analyst | AI and Business Analysis with a practical focus on summarizing requirements, analyzing process gaps, and preparing stakeholder-ready documentation. Practical instruction confirmed at 2:37. By the end, learners will have a clearer understanding of how to use ChatGPT, Requirements, Use Cases to save time, improve quality, and complete common Business Analyst tasks with more confidence.
beginner
Tech
Microsoft Learn
Course
GitHub Copilot Fundamentals Part 1 of 2
This five-hour Microsoft Learn learning path teaches cloud engineers and DevOps professionals how to integrate GitHub Copilot into their daily coding and infrastructure workflows across 9 structured modules. You will learn responsible AI practices for AI-assisted development, set up and configure GitHub Copilot in VS Code, use AI-powered code suggestions to accelerate infrastructure scripts and automation tasks, apply prompt engineering techniques specific to GitHub Copilot, and use Copilot Spaces for collaborative cloud development. Hands-on exercises walk you through a real coding environment, giving you practical skills to speed up infrastructure-as-code work, cloud automation scripts, and code reviews.
intermediate
Tech
Microsoft Learn
Course
Introduction to Microsoft 365 Copilot
This beginner course helps Customer Supports in Tech learn Introduction to Microsoft 365 Copilot with a practical focus on applying Microsoft Copilot, Teams, Outlook to everyday work. Meeting summaries, email drafts, catching up on missed threads. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Teams, Outlook to save time, improve quality, and complete common Customer Support tasks with more confidence.
beginner
Tech
Microsoft Learn
Course
Enhance meeting productivity with Copilot in Microsoft Teams
This beginner course helps Customer Supports in Tech learn how to use Copilot in Microsoft Teams to turn meetings into searchable, interactive summaries. You will learn to summarize meetings, capture action items, and catch up on missed calls — letting support reps stay focused on the customer rather than manual note-taking. By the end, you will have a practical workflow for using Teams Copilot to reduce post-meeting admin time.
beginner
Tech
YouTube
Video
How I Use ChatGPT as a Data Scientist (4-5 hrs Saved Per Week)
This intermediate video helps Data Scientists in Tech learn How I Use ChatGPT as a Data Scientist (4-5 hrs Saved Per Week) with a practical focus on applying ChatGPT, Data Science, Code Assistance to everyday work. 7-min video covering 7 practical ChatGPT use cases for working data scientists: code explanation, documentation, debugging, EDA, and analysis acceleration. By the end, learners will have a clearer understanding of how to use ChatGPT, Data Science, Code Assistance to save time, improve quality, and complete common Data Scientist tasks with more confidence.
intermediate
Tech
YouTube
Video
New AI integration for your SQL databases | RAG, Vector Search, Admin Automation
This intermediate video helps Database Administrators in Tech learn New AI integration for your SQL databases | RAG, Vector Search, Admin Automation with a practical focus on working with databases, troubleshooting systems, and applying AI to technical operations. Covers AI integration with SQL databases including RAG (Retrieval-Augmented Generation), vector search, and admin automation - all highly relevant to DBAs adopting AI tooling. By the end, learners will have a clearer understanding of how to use AI, SQL, Database Administration to save time, improve quality, and complete common Database Administrator tasks with more confidence.
intermediate
Tech
Coursera
Course
Ansible Automation and DevOps Integration
Master Ansible for infrastructure automation in DevOps. This course covers CI/CD integration, configuration management, and infrastructure-as-code automation — practical skills for production DevOps teams.
intermediate
Tech
Coursera
Course
Preparing for Google Cloud Certification: Cloud Architect
Prepare for Google Cloud Architect certification. Learn cloud infrastructure, Kubernetes, deployment strategies, and AI-powered cloud patterns with hands-on labs.
intermediate
Tech
YouTube
Video
Intro to Using AI in IT Support | Google IT Support Certificate
Part of the Google IT Support Certificate, this beginner module explains how AI is changing day-to-day IT support work: automating routine tasks, assisting with troubleshooting, improving client communication, and writing scripts and documentation. Each concept is followed by a live demonstration. By the end, you will have a clear picture of where AI fits into an IT Help Desk Technician's workflow and how to use it responsibly.
beginner
Tech
OpenAI Academy
Article
ChatGPT for IT
Learn how IT help desk teams can use ChatGPT to summarize logs, draft troubleshooting steps, prioritize tickets, and explain technical fixes in plain language. The prompts are aimed at day-to-day support work, from onboarding and asset inventory to security and vendor evaluations, so you can reduce repetitive admin while keeping responses clear and useful.
beginner
Tech