Comparing platforms instead of courses? Read our affordable LMS guide for SMBs before you pick a system for your team.
Azure: Network Security
Deep dive into Azure network security architecture, DDoS protection, VPC controls, and network access security. Designed for network engineers and security architects optimizing cloud network infrastructure on Azure—covers enterprise-grade network isolation, segmentation, and threat prevention.
How to Use ChatGPT to Write a PowerShell Script to Copy and Backup Your Data
See how ChatGPT can generate working PowerShell scripts for common sysadmin tasks like copying files and automating backups. This 9-minute demo walks through a real scripting example from plain-language request to tested, runnable code — showing how AI can help even administrators with limited scripting experience automate routine IT operations. You'll gain confidence using ChatGPT as a coding assistant for everyday IT automation tasks.
Generative AI for Everyone
This beginner course helps Customer Supports in Tech learn Generative AI for Everyone with a practical focus on applying ChatGPT, Generative AI, Business Communication to everyday work. Covers AI limitations - important for support reps so they know when NOT to trust AI output. By the end, learners will have a clearer understanding of how to use ChatGPT, Generative AI, Business Communication to save time, improve quality, and complete common Customer Support tasks with more confidence.
How I use (and don't use) AI to design better in 2026
This beginner video helps UX Designers in Tech learn How I use (and don't use) AI to design better in 2026 with a practical focus on researching user needs, generating design ideas, and improving design workflows. Video 2 2u6bH17NIQk is public, embeddable, 21m33s () - matches 21min claim. By the end, learners will have a clearer understanding of how to use AI Design Workflow, Figma, UX Tools to save time, improve quality, and complete common UX Designer tasks with more confidence.
AI Foundations: Prompt Engineering with ChatGPT
Build practical prompt-engineering skills for ChatGPT so you can write better requests, refine outputs, and use AI for writing, analysis, and automation. This course helps business analysts and other knowledge workers turn everyday AI chats into more reliable workflows and better results.
Driving enterprise adoption of Claude
Learn a three-phase framework for turning AI rollout into sustained adoption across customer-facing teams. The course covers activation, launch planning, champions programs, train-the-trainer enablement, measurement, and expansion strategies that map well to SaaS onboarding and adoption work. A customer success manager can use these templates and change-management patterns to improve rollout plans, stakeholder communication, and long-term product usage.
AI - ChatGPT for IT Professionals Course
This beginner video helps IT Help Desk Technicians in Tech learn AI - ChatGPT for IT Professionals Course with a practical focus on applying ChatGPT, IT Support, Troubleshooting to everyday work. Titled 'AI - ChatGPT for IT Professionals Course - Knowledge Sharing'. By the end, learners will have a clearer understanding of how to use ChatGPT, IT Support, Troubleshooting to save time, improve quality, and complete common IT Help Desk Technician tasks with more confidence.
Transform business workflows with generative AI
Learn how to apply Microsoft 365 Copilot to recurring business work without writing code. The course is broad, but its customer success audience fit is clear: it focuses on streamlining daily tasks, improving decisions, and using real-world Copilot workflows that can help with account planning, internal coordination, and follow-up execution. A customer success manager can use it as a practical baseline before introducing more role-specific AI playbooks.
Scaling Support Through Help Desk and Customer Agent
🎓 HubSpot CertifiedLearn how to use HubSpot's help desk workspace and Breeze customer agent to manage channels, tickets, SLAs, and reporting in one workflow. The lesson is useful for customer success leaders who handle escalations, support handoffs, and service-quality follow-up alongside renewal and adoption work. After finishing, learners can set up a more structured AI-assisted support motion that reduces resolution times and improves visibility into customer issues.
Google AI Essentials
This beginner course helps Customer Supports in Tech learn Google AI Essentials with a practical focus on applying Google AI, Gemini, Prompt Engineering to everyday work. Tech industry - likely uses Google Workspace. By the end, learners will have a clearer understanding of how to use Google AI, Gemini, Prompt Engineering to save time, improve quality, and complete common Customer Support tasks with more confidence.