Free AI Learning for Every Role

Microsoft Adoption Article

A Day in the Life of a HR Manager with Microsoft Copilot

Follow an HR manager through a realistic workday and learn how to use Microsoft Copilot to complete common HR tasks faster. The scenario covers drafting job descriptions in Word using Agent Mode, reviewing job applications in Outlook, scheduling interviews with AI-drafted emails, submitting vacation requests via a Copilot agent, and generating custom interview questions from a candidate's resume. Retail HR managers who handle hiring, onboarding, and scheduling will find every workflow directly applicable to their day-to-day role.

4.0 (0)

25m

beginner Retail

Microsoft Adoption Article

Creating Retail Promotional Materials with Microsoft Copilot

This practical guide shows retail marketing coordinators how to use Microsoft 365 Copilot Chat to create and publish promotional content from start to finish: identifying SEO keywords for seasonal and product campaigns, generating sale flyers and blog posts from product briefs, proofreading marketing copy against specific grammar and brand rules, writing social media headlines and snippets, and repurposing long-form content into LinkedIn or Instagram posts. Sample prompts include 'Identify 10 SEO keywords for a blog post to attract people ages 20–30' and 'Create a flyer for an upcoming Winter sale featuring the following brands and items' — making each content task a one-step Copilot conversation.

4.0 (0)

20m

beginner Retail

Microsoft Learn Course

Empower your workforce with Microsoft 365 Copilot: Customer Service use case

This Microsoft Learn module shows customer service managers how to use Microsoft 365 Copilot to design better support workflows and get more out of every client interaction. You will map an ideal customer support journey using Copilot in Whiteboard, prepare for client support meetings with Copilot in Teams, and build reusable call summary templates in OneNote to speed up post-call documentation. A second exercise walks you through using Copilot's Analyst agent to analyze customer support data, identify recurring issues, and generate insights that help reduce repeat contacts. Practical and beginner-friendly, this module helps retail customer service leaders reduce admin time and coach their teams with data-backed guidance.

4.0 (0)

1h 26m

beginner Retail

Microsoft Adoption Article

Track Marketing Campaign Performance with Microsoft Copilot

Retail marketing coordinators will learn how to use Microsoft 365 Copilot tools to plan, execute, and measure marketing campaigns more efficiently. This scenario covers using Copilot in Teams to organize planning sessions and set campaign goals, drafting social media posts and email campaigns with Copilot Chat, analyzing performance data with Copilot in Excel to identify what is working and what needs adjustment, scheduling social media publishing with Copilot in Planner, and reviewing campaign results with AI-generated summaries. After this guide, marketing coordinators can manage campaigns with greater data discipline and less manual coordination effort.

4.0 (0)

30m

intermediate Retail

Microsoft Learn Course

Boost Your Productivity with Microsoft Copilot

This beginner course helps Store Managers in Retail learn Boost Your Productivity with Microsoft Copilot with a practical focus on drafting shift notes, improving product explanations, and supporting daily store decisions. Practical for managers who draft schedules, write performance notes, respond to emails. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Word, Outlook to save time, improve quality, and complete common Store Manager tasks with more confidence.

4.0 (0)

1h 0m

beginner Retail

YouTube Video

What You Need to Know about AI, Automation & Retail Trends in 2025

This intermediate video helps Merchandising Managers in Retail learn What You Need to Know about AI, Automation & Retail Trends in 2025 with a practical focus on applying AI in Retail, Retail Automation, Retail Trends to everyday work. Part of 'Webinars/Panels' series (56 episodes). By the end, learners will have a clearer understanding of how to use AI in Retail, Retail Automation, Retail Trends to save time, improve quality, and complete common Merchandising Manager tasks with more confidence.

4.0 (0)

48m

intermediate Retail

Coursera Course

Inventory Management

Master inventory management strategies for uncertain retail environments using data science and Microsoft Excel. Learn to calculate safety stock, optimize reorder points, and manage demand variability—essential skills for operations managers and inventory analysts balancing costs and customer satisfaction.

4.0 (0)

4h 0m

beginner Retail

Google Cloud Course

Vertex AI Search for Retail

Google Cloud's official specialization on Vertex AI Search—a platform purpose-built for retail e-commerce and store operations. Learn AI-powered product search, personalization, recommendation engines, and advanced analytics for customer discovery. Ideal for retail data analysts and tech-forward store managers enhancing the shopping experience.

4.0 (0)

300h 0m

beginner Retail

Coursera Course

AI in Supply Chain Forecasting and Risk Management

Learn how AI transforms supply chain operations through demand forecasting, inventory optimization, and risk management. This beginner-friendly course teaches practical methods for using AI to predict customer demand, automate supply processes, and identify supply chain risks—essential skills for retail store and operations managers managing inventory and fulfillment.

4.0 (0)

15h 0m

beginner Retail

YouTube Video

ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1)

This intermediate video helps Inventory Managers in Retail learn ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1) with a practical focus on applying ChatGPT, Inventory Management, Google Sheets to everyday work. Description includes Google Sheets template, Apps Script code, and Google Drive folder links for viewer download. By the end, learners will have a clearer understanding of how to use ChatGPT, Inventory Management, Google Sheets to save time, improve quality, and complete common Inventory Manager tasks with more confidence.

4.0 (0)

23m

intermediate Retail

Coursera Course

GenAI for Supply Chain Optimization

This course shows inventory and supply chain teams how generative AI can improve demand forecasting, inventory control, and logistics planning. Retail inventory managers will see practical ways to use AI for smarter stock decisions, better replenishment timing, and more consistent operations across the supply chain.

4.0 (0)

4h 0m

beginner Retail

Microsoft Learn Course

Empower your workforce with Microsoft 365 Copilot: HR Use Case

This hands-on Microsoft Learn module teaches HR managers how to use Microsoft 365 Copilot across their core responsibilities: generating manager performance metrics and summary reports in Excel, communicating findings to leadership in Outlook, facilitating collaborative development planning in Loop, building an HR self-service agent with Copilot Studio, and gathering relocation insights using Copilot's Researcher agent. The 13-unit module requires no prior AI experience and gives you practical Copilot skills you can apply immediately in your HR role.

4.0 (0)

1h 23m

beginner Retail

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