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Showing 12 of 26 courses
in Retail
Coursera
Course
Generative AI: Boost Your Sales Career
This beginner course helps Sales Associates in Retail learn Generative AI: Boost Your Sales Career with a practical focus on preparing customer conversations, answering product questions, and improving follow-up communication. Paced for non-technical front-line staff without prior AI experience. By the end, learners will have a clearer understanding of how to use Generative AI, Sales, ChatGPT to save time, improve quality, and complete common Sales Associate tasks with more confidence.
beginner
Retail
Coursera
Course
GenAI for Customer Support
This beginner course helps Sales Associates in Retail learn GenAI for Customer Support with a practical focus on preparing customer conversations, answering product questions, and improving follow-up communication. This course teaches AI-assisted customer interaction patterns directly applicable to in-store and chat-based retail support scenarios. By the end, learners will have a clearer understanding of how to use Generative AI, Customer Support, Returns to save time, improve quality, and complete common Sales Associate tasks with more confidence.
beginner
Retail
Microsoft Learn
Course
Discover AI for Leaders in Retail
This beginner course helps Visual Merchandisers in Retail learn Discover AI for Leaders in Retail with a practical focus on applying Microsoft Copilot, Retail AI, Merchandising to everyday work. Merchandising/display AI use cases are present but not the focus. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Retail AI, Merchandising to save time, improve quality, and complete common Visual Merchandiser tasks with more confidence.
beginner
Retail
Microsoft Adoption
Article
Optimize Retail Supply Chain Management with Microsoft Copilot
This scenario guide shows retail operations and supply chain managers how to use Microsoft 365 Copilot to handle the daily flow of supplier communications, contracts, and inventory oversight. The six-task workflow covers summarizing supplier emails, drafting urgent responses to shipment delays, reviewing purchasing agreements for risk gaps, managing contract e-signing, validating marketing copy against supplier descriptions, and monitoring inventory across ERP, WMS, and POS systems. Operations managers finish with a practical set of Copilot workflows that turn hours of manual supplier and inventory processing into minutes.
beginner
Retail
Microsoft Adoption
Article
Craft Targeted Marketing Campaigns with Microsoft Copilot
Retail marketing managers will learn how to use Microsoft 365 Copilot across the full campaign lifecycle — from identifying the right audience to reviewing campaign results. The scenario covers prompting Copilot Chat to recommend customer segmentation options, using Copilot in Teams to brainstorm campaign ideas and assign tasks, drafting blog posts, social media updates, and email copy with Copilot Chat, building a custom Copilot Studio agent to query campaign ROI from sales data, and running collaborative campaign reviews with AI-generated summaries. After this guide, marketing managers can launch more personalized campaigns in less time.
intermediate
Retail
OpenAI Academy
Article
ChatGPT for Marketing — Use Cases and Prompt Guide
This OpenAI Academy prompt guide gives marketing coordinators a ready-to-use set of ChatGPT prompts organized across five core areas: campaign planning and strategy, competitive and market research, content and creative development, data analysis and optimization, and visual and brand communication. Each prompt is formatted for real workplace tasks — drafting campaign timelines, creating social post series, summarizing survey results, and refreshing brand identity concepts — with a direct 'Try it in ChatGPT' link to apply each prompt immediately. A practical reference you can return to on any project.
beginner
Retail
Microsoft Learn
Course
Boost Your Productivity with Microsoft Copilot
This beginner course helps Store Managers in Retail learn Boost Your Productivity with Microsoft Copilot with a practical focus on drafting shift notes, improving product explanations, and supporting daily store decisions. Practical for managers who draft schedules, write performance notes, respond to emails. By the end, learners will have a clearer understanding of how to use Microsoft Copilot, Word, Outlook to save time, improve quality, and complete common Store Manager tasks with more confidence.
beginner
Retail
Microsoft Adoption
Article
Creating Retail Promotional Materials with Microsoft Copilot
This practical guide shows retail marketing coordinators how to use Microsoft 365 Copilot Chat to create and publish promotional content from start to finish: identifying SEO keywords for seasonal and product campaigns, generating sale flyers and blog posts from product briefs, proofreading marketing copy against specific grammar and brand rules, writing social media headlines and snippets, and repurposing long-form content into LinkedIn or Instagram posts. Sample prompts include 'Identify 10 SEO keywords for a blog post to attract people ages 20–30' and 'Create a flyer for an upcoming Winter sale featuring the following brands and items' — making each content task a one-step Copilot conversation.
beginner
Retail
Microsoft Adoption
Article
Track Marketing Campaign Performance with Microsoft Copilot
Retail marketing coordinators will learn how to use Microsoft 365 Copilot tools to plan, execute, and measure marketing campaigns more efficiently. This scenario covers using Copilot in Teams to organize planning sessions and set campaign goals, drafting social media posts and email campaigns with Copilot Chat, analyzing performance data with Copilot in Excel to identify what is working and what needs adjustment, scheduling social media publishing with Copilot in Planner, and reviewing campaign results with AI-generated summaries. After this guide, marketing coordinators can manage campaigns with greater data discipline and less manual coordination effort.
intermediate
Retail
YouTube
Video
What You Need to Know about AI, Automation & Retail Trends in 2025
This intermediate video helps Merchandising Managers in Retail learn What You Need to Know about AI, Automation & Retail Trends in 2025 with a practical focus on applying AI in Retail, Retail Automation, Retail Trends to everyday work. Part of 'Webinars/Panels' series (56 episodes). By the end, learners will have a clearer understanding of how to use AI in Retail, Retail Automation, Retail Trends to save time, improve quality, and complete common Merchandising Manager tasks with more confidence.
intermediate
Retail
YouTube
Video
ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1)
This intermediate video helps Inventory Managers in Retail learn ChatGPT Google Sheet: Inventory Management System and Inventory Dashboard (Part 1) with a practical focus on applying ChatGPT, Inventory Management, Google Sheets to everyday work. Description includes Google Sheets template, Apps Script code, and Google Drive folder links for viewer download. By the end, learners will have a clearer understanding of how to use ChatGPT, Inventory Management, Google Sheets to save time, improve quality, and complete common Inventory Manager tasks with more confidence.
intermediate
Retail
Microsoft Learn
Course
Empower your workforce with Microsoft 365 Copilot: HR Use Case
This hands-on Microsoft Learn module teaches HR managers how to use Microsoft 365 Copilot across their core responsibilities: generating manager performance metrics and summary reports in Excel, communicating findings to leadership in Outlook, facilitating collaborative development planning in Loop, building an HR self-service agent with Copilot Studio, and gathering relocation insights using Copilot's Researcher agent. The 13-unit module requires no prior AI experience and gives you practical Copilot skills you can apply immediately in your HR role.
beginner
Retail