Courses / Retail / Conflict Resolution Skills

Conflict Resolution Skills

Coursera Beginner 1h 30m 4.7 (7200 reviews) course
De-escalation techniques, active listening, negotiation, and constructive conflict management for service roles
#Conflict Resolution #De-escalation #Active Listening #Communication

Reviews (0)

No reviews yet. Be the first!

Leave a Review

Similar Courses

HubSpot Email Marketing Certification

HubSpot Academy · 4.9 · Beginner

Customer Service Excellence

Coursera · 4.8 · Beginner

Square POS Setup & Daily Operations

Square Academy · 4.8 · Beginner

Shopify POS for Retail Staff

Shopify Academy · 4.8 · Beginner